blush

It’s true that, at first blush, you seem to be competing with third party support companies. You see a dollar going into someone else’s pocket and you’re not even getting a taste.

But those companies are dependent upon you, for most of the improvements they’re selling. Their existance is a vote of confidence in your software.

ConsortiumInfo: "Back in December of last year, Google posted a brief announcement of a new experiment in online publishing.

At first blush it seemed to represent a challenge to the Wikipedia - but with a few differences. Google summarized the concept as follows:

"Earlier this week, we started inviting a selected group of people to try a new, free tool that we are calling "knol", which stands for a unit of knowledge.

Our goal is to encourage people who know a particular subject to write an authoritative article about it.